Privacy Policy

Information We Collect

Personal & Identity Information

• KYC Data: Full name, date of birth, government-issued ID, passport, SSN/Tax ID
• Contact Details: Email, phone number, mailing address
• Financial Info: Bank accounts, accredited investor status, source of funds
• Documents: Proof of identity, proof of address, investor qualification letters

Blockchain & Transaction Data

• Hedera wallet addresses and public keys
• Transaction history, token holdings, smart contract interactions
• Payment methods (USDC, USDT, wire transfers)

Usage & Technical Data

• IP address, device info, browser type, cookies
• Pages visited, features used, analytics data

How We Use Your Information

• Service Delivery: Process transactions, manage accounts, facilitate tokenization
• KYC/AML Compliance: Verify identity, screen sanctions lists, prevent fraud
• Regulatory Compliance: Securities law requirements, tax reporting (1099), audit trails
• Security: Detect unauthorized access, prevent cyber attacks
• Communications: Transaction confirmations, KYC updates, distribution notifications
• Analytics: Improve features, personalize experience

Information Sharing

We share your information with:

• Service Providers: KYC vendors (Jumio, Onfido), payment processors, cloud hosting
• Asset Issuers: Third parties for investor verification
• Regulators: SEC, FinCEN, IRS as required by law
• Legal: Law enforcement, courts per legal process

We do NOT sell your personal information for marketing purposes.

Blockchain Transparency & Immutability

Important: Transactions on Hedera blockchain are publicly visible and permanently recorded. Wallet addresses are pseudonymous, but transaction history and token holdings can be viewed by anyone.

We cannot delete or modify blockchain data once recorded. Consider privacy implications before transacting.

Data Security

Security measures include:

• End-to-end encryption for data transmission
• Secure cloud storage with row-level security (Supabase)
• Multi-factor authentication (2FA)
• Regular security audits and penetration testing
• Employee access controls

No system is 100% secure. You're responsible for protecting login credentials and private keys.

Data Retention

We retain personal information to provide services, comply with legal obligations (typically 7 years for financial records), resolve disputes, and meet audit requirements.

Your Privacy Rights

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion (subject to legal retention)
• Portability: Receive data in machine-readable format
• Opt-Out: Unsubscribe from marketing emails
• Objection: Object to certain processing activities

Contact privacy@realblocks.ai to exercise these rights.

GDPR Compliance (EU Users)

• Legal basis: Contract performance, legal compliance, legitimate interests
• Data transfers: Standard Contractual Clauses for EU transfers
• Right to lodge complaints with Data Protection Authority

CCPA Rights (California Residents)

• Right to know what information is collected and shared
• Right to delete personal information (with exceptions)
• Right to opt-out of sale (we don't sell your data)
• Right to non-discrimination for exercising rights

Cookies & Tracking

• Essential: Authentication, security, session management
• Analytics: Usage tracking (can be disabled)
• Marketing: Ad targeting (requires consent)

Control cookies through browser settings.

Children's Privacy

Platform not intended for under 18. We don't knowingly collect children's data. Contact us if you believe we have collected data from a minor.

International Transfers

Your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your data.

Policy Changes

We may update this policy periodically. Material changes will be notified via email or platform notification.

Contact Us

• Privacy Questions: privacy@realblocks.ai
• Data Protection Officer: dpo@realblocks.ai
• Address: RealBlocks.AI Inc., 123 Innovation Drive, San Francisco, CA 94105